Karen Ginsburg Wood

Don't Sabotage Your Success! Make Office Politics Work


If I am accomplishing my objectives...why am I not succeeding in my career? Most people believe that if they just do an outstanding job they will impress their superiors and through osmosis they will enjoy a strong secure relationship. This...


Jay A. Block, Michael Betrus

2500 Keywords to Get You Hired


Endorsed by the Professional Association of Resume Writers Now that 70 percent of job searches are conducted online, and resumes are processed by computers programmed to scan for keywords, knowing the right keywords­­or...

Richard S. Wellins, William C. Byham, Jeanne M. Wilson

Empowered Teams : Creating Self-Directed Work Groups That Improve Quality, Productivity, and Participation (The Jossey-Bass Management)


Provides the frank answers to questions about how teams work, what makes them effective, when they are useful, how to get them going, and how to maintain their vigor and productivity over the long haul. Draws on a survey of over five hundred...

Neville Lake, Kristen Hickey

Customer Service Workbook


* A practical guide to developing a customer service strategy * Packed with advice, worksheets, exercises, tools and proven techniques * Expert, jargon-free guidance that all business people can follow * Free CD-ROM containing a...

Fikret Berkes, Carl Folke, Johan Colding

Linking Social and Ecological Systems: Management Practices and Social Mechanisms for Building Resilience


While scientists usually examine either ecological systems or social systems, the need exists for an interdisciplinary approach to the problems of environmental management and sustainable development. Developed under the auspices of the Beijer...

Paul Windolf

Corporate Networks in Europe and the United States


This book offers a compelling comparasion of corporate networks within the United States and Europe. It focuses on the comparative data on the inter-changing directories and networks of Germany, The United Kingdom,...

Frank Tymon

Internet English, World Wide Web, Ecommerce, and International Trade: The New Universal Language


This is the definitive text on Internet English, the new universal language for International Trade and eCommerce! In addition, it specifies email and home page information for participation in future editions of the text. Internet English is the...

Course ILT:Financial Management:Advanced

An affordable, easily scannable one-day training guide designed for use in instructor-led training courses....

Frank W. Abagnale

The Art of the Steal: How to Protect Yourself and Your Business from Fraud, America's #1 Crime


The world--famous former con artist and bestselling author of Catch Me if You Can now reveals the mind--boggling tricks of the scam trade--with advice that has made him one of America's most sought--after fraud--prevention experts. ...

Beckwith, Warner and Wood

LightWave 3D [8]: 1001 Tips & Tricks ( + CD-ROM)


"[W]hy do I need this book? For the same reason that you need this book: To benefit from the exploration and experience of others. . . .With books like this one and programs like LightWave, it is easy to create stuff to impress your clients,...

Srinivsan Keshav, S. Keshav

An Engineering Approach to Computer Networking


Suitable for students, working network engineers, and (to some degree) salespeople responsible for promoting network services, An Engineering Approach to Computer Networking: ATM Networks, the Internet, and the Telephone Network explains how...


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